About the role

To manage the successful delivery of Project initiatives, ensuring performance, quality and budget constraints are adhered to.

Role Responsibilities

Solution Delivery

• Work with the business to define strategies to enable the coordination of multiple major projects and initiatives
• Portfolio planning and dependency management across a diverse range of projects
• Lead, or contribute to the initial definition and impact assessment and estimation of programmes / projects concepts and ideas.
• Ensure successful programme / project delivery from initiation through to closure, to agreed FGH standards; guidelines; processes.
• Deliver appropriate change management, including change impact assessments and learning needs analysis.

Relationship Management

• Strategic portfolio management to ensure project delivery meets the needs of internal business units.
• Relationship management of business unit owners to agreed outcomes
• Foster collaborative and mutually supportive relationships with business leaders and senior stakeholders
• Resolution of issues and conflicting priorities across the delivery portfolio
• Manage project and service stakeholders, ensuring effective and timely communication, realistic expectations and displaying a positive ‘can do’ attitude.
• Manage third party suppliers ensuring a quality, value for money service and maintaining effective relationships.

Personal

• Maintain a good awareness of general Project Management trends & developments. 
• Manage and motivate project teams ensuring effective performance management, training and coaching.
• Mentor, motivate and support the career and performance management of direct reports
• Contribute to the overall management of the Transformation Function; in a collaborative manner, accepting additional responsibility for specific management activities or leading “ad hoc” management tasks.

Best Practice

• Contribute to defining and delivery of new and improved ways of working across the project delivery lifecycle to align with ToM and Objectives
• Work closely with PMO to ensure quality and consistent reporting is in place across all projects
• Proactive contribution to continuous improvement of both the Transformation Function and the wider organisation.
• Maintain consistent, accurate plans covering schedule, cost and resource, with weekly progress/performance reporting.
• Champion the use of best practise governance and project methodologies.
• Always committed to the fair treatment of customers and complying with FCA regulations.
• Demonstrate behaviours in line with our Company values.
• Take reasonable care for the health and safety of yourself and other persons who may be affected by acts and omissions at work

About you

Leadership

• Management of multi-disciplined personnel (matrix and line structures), displaying leadership, motivational and coaching skills.
• Excellent interpersonal and communication skills, able to engage effectively at all levels, both internally and with 3rd parties
• Strong planning, analytical and reporting skills, able to assimilate complex information and present recommendations.
• Strategic thinking skills, able to place Transformation activity in an organisational context.
• Flexible and proactive approach to change, encouraging innovation and presenting change positively.

Technical Knowledge and Best Practice

• Confident and proficient in the application of structured project management methods, tools and techniques with a recognised PM qualification such as APMG Agile PM, APM Project Management, Prince 2.
• Practical experience across Project & Software Development Lifecycles (Agile/Hybrid/Waterfall) and associated tools; techniques; methods.
• Experience of delivering substantial change projects managing budgets up to and over £1 million.

Role is subject to credit and DBS checks

Why FGH?

Our staff enjoy competitive benefits including staff discount, generous annual leave, healthcare cash plan together with a vibrant, colourful, creative and flexible working atmosphere. With our competitive benefits, and supportive teams our staff enjoy helping us on our mission and benefit greatly from the challenges that come with working for a successful retailer.

About us

Freemans Grattan Holdings (FGH) is based in West Yorkshire and is part of the OTTO Group – one of the world's largest online retailers.

Home to familiar brands such as Freemans, Grattan and Kaleidoscope, we have over 100 years of experience. 

We're on a mission to help our customers live their best lives through a choice of quality basics, the brands they love and credible exclusive product supported by easy and rewarding ways to pay.

We offer excellent service and delivery seven days a week, with so much going for us - why not be part of the story.

We have over 600 UK employees working for us in various functions, including Marketing and Creative, Customer Experience, Warehousing and Logistics, Financial Services, Transformation, Buying and Merchandising, IT and Support Services. 

Our values of Resilience, Empathy, Ambition, Commitment, and Honesty underpin our vibrant and dynamic culture.

We're heading for some exciting and challenging places, so why not join us and be part of our vision to create a modern, digital retailer with powerful customer brands, exciting product and compelling financial services.