About the role

To manage the successful delivery of project initiatives, ensuring performance, stakeholder requirements, quality and budget constraints are adhered to.

Role Responsibilities

Solution Delivery

• Lead, or contribute to the initial definition and impact assessment and estimation of project concepts and ideas.
• Ensure successful project delivery from initiation through to closure, to agreed FGH standards; guidelines; processes.

Business Analysis

• Working closely with a team of stakeholders, to facilitate business design activities including business requirements gathering and definition of As-Is and To-Be processes.

Relationship Management

• Manage project and service stakeholders, ensuring effective and timely communication, realistic expectations and displaying a positive ‘can do’ attitude.
• Manage third party suppliers ensuring a quality, value for money service and maintaining effective relationships.

Personal

• Maintain a good awareness of general Project Management trends & developments. 
• Manage and motivate project teams ensuring effective performance management, training and coaching.
• Contribute to the overall management of the Transformation Function; in a collaborative manner, accepting additional responsibility for specific management activities or leading “ad hoc” management tasks.

Best Practice

• Proactive contribution to continuous improvement of both the IT Function and the organisation as a whole.
• Maintain consistent, accurate plans covering schedule, cost and resource, providing timely progress and performance reporting.
• Support the business in defining and maintaining best practise governance and project methodologies.
• Champion the use of both agile or waterfall.
• To be committed to good outcomes for customers at all times
• Ensure compliance with all applicable UK and local regulations, Company Policies and FCA Conduct Rules.
• Demonstrate behaviours in line with our Company values.
• To take reasonable care for the health and safety of yourself and other persons who may be affected by acts and omissions at work.

About you

• Basic user of Word, Excel, able to set up tables, spreadsheets, graphs etc (S)
• Basic commercial understanding of business and retailing. (K)
• Previous role held, work placement or part time role in a commercial or retail environment. (E)

Communication & Leadership

• Excellent interpersonal and communication skills, able to engage effectively at all levels, both internally and with 3^rd parties.
• Management of cross-functional, multi-disciplined personnel (matrix), displaying leadership, motivational and coaching skills.
• Flexible and proactive approach to change, encouraging innovation and presenting change positively.
• Strategic thinking skills, able to place Transformation activity in an organisational context.

Technical Knowledge

• Strong planning, analytical and reporting skills, able to assimilate complex information and present recommendations.
• Awareness of business analysis best practises.
• Confident and proficient in the application of structured project management methods, tools and techniques with a recognised PM qualification such as APMG Agile PM, APM Project Management, Prince 2.
• Practical experience across Project & Software Development Lifecycles (Agile/Hybrid/Waterfall) and associated tools; techniques; methods.
• Broad awareness of Project Management and general Information Technology capabilities concepts and trends.
• Worked in a group or team to deliver a project.
• Ability to work under pressure to tight deadlines with high levels of accuracy 
• Hybrid working

Why FGH?

Our staff enjoy competitive benefits including staff discount, generous annual leave, healthcare cash plan together with a vibrant, colourful, creative and flexible working atmosphere. With our competitive benefits, and supportive teams our staff enjoy helping us on our mission and benefit greatly from the challenges that come with working for a successful retailer.

About us

Freemans Grattan Holdings (FGH) is based in West Yorkshire and is part of the OTTO Group – one of the world's largest online retailers.

Home to familiar brands such as Freemans, Grattan and Kaleidoscope, we have over 100 years of experience. 

We're on a mission to help our customers live their best lives through a choice of quality basics, the brands they love and credible exclusive product supported by easy and rewarding ways to pay.

We offer excellent service and delivery seven days a week, with so much going for us - why not be part of the story.

We have over 600 UK employees working for us in various functions, including Marketing and Creative, Customer Experience, Warehousing and Logistics, Financial Services, Transformation, Buying and Merchandising, IT and Support Services. 

Our values of Resilience, Empathy, Ambition, Commitment, and Honesty underpin our vibrant and dynamic culture.

We're heading for some exciting and challenging places, so why not join us and be part of our vision to create a modern, digital retailer with powerful customer brands, exciting product and compelling financial services.