About the role

We have a new opportunity for a Systems Support Coordinator within the Media Services team to provide support in the administration of the Media Services/FGH Content Management systems and associated processes and tasks, such as the Pimberly PIM system, Taxonomy configuration & implementation. Also, to support in the web content loading work as and when required.
 

Role Responsibilities

• Support in the administration of the day-to-day data tasks within the current Pimberly Content Management system to allow the smooth running of the system.
• Colour & Size Mapping management and control.
• To manage the on-going product housekeeping processes within the relevant systems to ensure the product data is kept up to date and in a secure and correct manner.
• To help and support the department in the correct implementation and management of standardisation Taxonomy 
• Support in delivering short-term training when required to the Media Services department and the wider FGH audience where appropriate.
• To offer support with Web Content loading work as and when required.
• Support the management team with additional duties / tasks to aid the day to day running of the department.
• Attend meetings in absence and or in support of line manager and provide relative updates.
• First Point of contact for Pimberly & Process support for your peers within Media Services and the wider FGH teams
• You will live and breathe our values and be a role model within the department.
• Work closely with the management team looking at ways in which we can simplify our working practises.

About you

• Knowledge of the Pimberly CMS & Matrix CMS Systems (desirable)

• Excellent PC skills including a working Knowledge of MS Office.

• Knowledge of web shop systems.

• Accuracy and attention to detail.

• Good communication skills.

• Excellent written and verbal skills.

• Ability to work under pressure and to tight deadlines.

• Ability to work within a team environment and under your own initiative.

• Coaching & development of others

• Excellent copywriting skills

Why FGH?

Our staff enjoy competitive benefits including staff discount, generous annual leave, healthcare cash plan together with a vibrant, colourful, creative and flexible working atmosphere. With our competitive benefits, and supportive teams our staff enjoy helping us on our mission and benefit greatly from the challenges that come with working for a successful retailer.

About us

Freemans Grattan Holdings (FGH) is based in West Yorkshire and is part of the OTTO Group – one of the world’s largest online retailer. FGH is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, Swimwear 365, Look Again, Bonprix, Curvissa and Witt.

We offer a broad choice of products and are committed to offering great service and delivery seven days a week. We meet the needs of our extensive and varied loyal customer base by having a Customer First mantra and being fair in how we deal with our customers and employees. Innovation is key as we look for new ideas which will improve the customer experience and our business processes.

We have a great team and integrity plays an important part in how we work together. We currently employ over 700 people within Vicar Lane office, Listerhills warehouse and credit operations, offering a diverse range of opportunities, generous benefits and a good work/life balance. Our mission is to be the preferred choice in internet and home shopping…do things better or do things differently.