About the role

To be responsible for the co-ordination of activities relating to Regulatory Compliance monitoring; Regulatory Advice; Risk and Control.

Role Responsibilities

§  Support the Regulatory Compliance Manager, Risk & Compliance Assurance Manager and the Risk and Compliance team with any compliance matters (as required)

§  Support the identification, rating and tracking of risks, issues and breaches through to closure in a timely manner

§  Support the review and updates of compliance processes, and policies across FGH

§  Supporting the administration and oversight of compliance monitoring activities to ensure that all actions are tracked and updated on a timely basis

§  Preparing periodic Management Information (MI) for reporting to governance committees

§  Undertake routine compliance monitoring checks

§  Support the embedding of a compliance and risk-based culture which promotes integrity in all aspects of our relationships with customers, 3^rd parties and regulators, ensuring alignment with the values of the business and FCA principles

§  Update and manage the Risk & Compliance Calendar

§  Assist in the collation and analysis of MI produced internally

§  To take reasonable care for the health and safety of yourself and other persons who may be affected by acts and omissions at work

§  To be committed to the fair treatment of customers at all times

§  To take minutes for governance committees and circulate to all committee members

§  To assist the Compliance Manager with Horizon Scanning

§  To assist with Regulatory Reporting activities

About you

Essential

• Ideally 2+ years’ experience in Financial Services
• Thorough knowledge and understanding of the FCA regulatory Framework. CONC, PRIN and DISP knowledge will be an advantage.
• Understanding of the key regulatory issues relating to credit
• Self-motivated with ability to work on own initiative or as part of a team
• Powerful communicator (written and verbal)
• Enthusiastic and committed team player with flexible and adaptable approach
• Good attention to detail
• Able to think clearly and logically with good analytical skills
• Must be customer focused, ensuring the fair treatment of customers and the delivery of appropriate customer outcomes
• Strong investigatory skills

Desirable

• Knowledge and experience gained within the consumer credit industry preferred

Role is subject to credit and DBS checks 

Why FGH?

Our staff enjoy competitive benefits including staff discount, generous annual leave, healthcare cash plan together with a vibrant, colourful, creative and flexible working atmosphere. With our competitive benefits, and supportive teams our staff enjoy helping us on our mission and benefit greatly from the challenges that come with working for a successful retailer.

About us

Freemans Grattan Holdings (FGH) is based in West Yorkshire and is part of the OTTO Group – one of the world’s largest online retailer. FGH is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, Swimwear 365, Look Again, Bonprix, Curvissa and Witt.

We offer a broad choice of products and are committed to offering great service and delivery seven days a week. We meet the needs of our extensive and varied loyal customer base by having a Customer First mantra and being fair in how we deal with our customers and employees. Innovation is key as we look for new ideas which will improve the customer experience and our business processes.

We have a great team and integrity plays an important part in how we work together. We currently employ over 700 people within Vicar Lane office, Listerhills warehouse and credit operations, offering a diverse range of opportunities, generous benefits and a good work/life balance. Our mission is to be the preferred choice in internet and home shopping…do things better or do things differently.