About the role

We have an exciting opportunity for an Onsite Trading Executive on a fixed term contract for up to 12 months. To plan and execute the optimisation of the brand websites maximising customer conversion, orders and demand.

This is a hybrid role - working at least 2 days in the office with the remainder from home.

Role Responsibilities

• Supporting the Online Trading Manager with the day-to-day trading of the brands
• Compiling accurate daily, weekly, and seasonal reports on trading performance including product categories, channel mix and onsite search and navigation, you will support in identifying onsite trends and opportunities
• Ensuring the trading and content plans are planned and executed accurately and efficiently with a balanced brand and commercial mindset, you will deliver product stories aligned to our new content framework  
• Prepare the sites for sale and seasonal marketing campaigns throughout the year, partnering with the Digital Optimisation team and Campaigns team to ensure customer journey alignment
• Working with the Analytics and UX team, you will propose AB tests in line with your objectives
• Using Adobe Analytics weekly to help optimize trading plans, product sales and customer experience
• Performing daily and weekly quality control checks to maintain high standard across the site
• You will support ad hoc projects e.g. credit, discount plans and product initiatives; as well as ad hoc content management e.g. SEO / Meta and Site Excellence
• You will develop strong, collaborative relationships across all departments in the company, especially Creative, Buying and Merchandising, Digital, Campaign, Email and Analytics teams
• To be committed to good outcomes for customers at all times
• Ensure compliance with all applicable UK and local regulations, Company Policies and FCA Conduct Rules
• Demonstrate behaviours in line with our Company values
• To take reasonable care for the health and safety of yourself and other persons who may be affected by acts and omissions at work

About you

• A minimum of 1-2 years’ experience in a similar ecommerce role
• Analytical and strong excel and reporting skills
• Maths and English grade C or above, or equivalent
• Ability to work under pressure to tight deadlines with high levels of accuracy 
• An exceptional eye for detail
• Highly organised with the ability to prioritise your workload and multi-task
• Proactive and positive approach to problem-solving
• A dynamic team player with great interpersonal skills
• You enjoy working in a fast-paced and ever-changing environment
• Experience using Adobe Analytics desirable or equivalent such as Google Analytics
• Degree in Marketing or Business studies or equivalent
• Competitor knowledge and understanding in both retail and online
• Able to commute to Bradford city centre

Why FGH?

Our staff enjoy competitive benefits including staff discount, generous annual leave, healthcare cash plan together with a vibrant, colourful, creative and flexible working atmosphere. With our competitive benefits, and supportive teams our staff enjoy helping us on our mission and benefit greatly from the challenges that come with working for a successful retailer.

About us

Freemans Grattan Holdings (FGH) is based in West Yorkshire and is part of the OTTO Group – one of the world's largest online retailers.

Home to familiar brands such as Freemans, Grattan and Kaleidoscope, we have over 100 years of experience. 

We're on a mission to help our customers live their best lives through a choice of quality basics, the brands they love and credible exclusive product supported by easy and rewarding ways to pay.

We offer excellent service and delivery seven days a week, with so much going for us - why not be part of the story.

We have over 600 UK employees working for us in various functions, including Marketing and Creative, Customer Experience, Warehousing and Logistics, Financial Services, Transformation, Buying and Merchandising, IT and Support Services. 

Our values of Resilience, Empathy, Ambition, Commitment, and Honesty underpin our vibrant and dynamic culture.

We're heading for some exciting and challenging places, so why not join us and be part of our vision to create a modern, digital retailer with powerful customer brands, exciting product and compelling financial services.