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On Site Trading Coordinator

About the role

We have a great opportunity for an Onsite Trading Coordinator to join the Marketing team.

The main purpose of the role is to plan and execute the optimisation of the brand websites maximising customer conversion, orders and demand

Role Responsibilities

  • Plan and execute brands optimal onsite trading performance e.g.
    • Home page, landing pages
    • Taxonomy and filters
    • Onsite merchandising, product curation, product attributions
    • Personalisation
    • Customer journey
    • Cross sells and product recommendations
    • Content management e.g. SEO, Blog, Help section
    • Onsite search
  • Trading monitoring: daily monitoring and production of weekly reports and seasonal reviews
  • Support ad hoc projects e.g. Credit, Discount plans, testing programmes
  • Maintain cost trackers and manage POs
  • Close liaison with broader brand team and digital optimisation team
  • Liaison with Digital Product owners to support in delivering functionality and design improvements
  • International liaison as appropriate

About you

Required skills and experience include

  • Experience in relevant areas of digital and onsite marketing
  • Educated in Marketing, Business Studies to A Level or Degree Level, OR have relevant experience
  • High level of drive and motivation
  • Knowledge of emerging technologies
  • Highly organised with a strong attention to detail
  • Ability to work under pressure to tight deadlines with high levels of accuracy
  • Strong written and verbal communication skills
  • Can work individually or as part of a team

Why FGH?

Our staff enjoy competitive benefits including staff discount, generous annual leave, healthcare cash plan together with a vibrant, colourful, creative and flexible working atmosphere. With our competitive benefits, and supportive teams our staff enjoy helping us on our mission and benefit greatly from the challenges that come with working for a successful retailer.

About us

Freemans Grattan Holdings (FGH) is based in West Yorkshire and is part of the OTTO Group – one of the world’s largest online retailer. FGH is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, Swimwear 365, Look Again, Bonprix, Curvissa and Witt.

We offer a broad choice of products and are committed to offering great service and delivery seven days a week. We meet the needs of our extensive and varied loyal customer base by having a Customer First mantra and being fair in how we deal with our customers and employees. Innovation is key as we look for new ideas which will improve the customer experience and our business processes.

We have a great team and integrity plays an important part in how we work together. We currently employ over 700 people within Vicar Lane office, Listerhills warehouse and credit operations, offering a diverse range of opportunities, generous benefits and a good work/life balance. Our mission is to be the preferred choice in internet and home shopping…do things better or do things differently.

                    

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